Our terms and conditions
If you have any questions then please send an email to
These terms and conditions informs you about the legal terms and conditions on which we sell the products listed on our website www.emmahunterjewellery.com or www.emmahunterjewellery.co.uk ("our site, we, us, our") or when ordering over the phone or in person in any location.
We reserve the right to change these terms and conditions from time to time. The latest terms and conditions will be displayed on our site and we advise you to read through them each time that you use our site.
By accessing our site and/or placing an order over the phone or in person you are confirming that you have read, understood and accept our Terms and Conditions and are agreeing to be bound by these terms.
If you are unable to accept these terms, do not place any order.
You may only place an order through our site or over the phone or in person, if you are at least 18 years old; are legally capable of entering into binding contracts; and you are a 'consumer' (being an individual purchasing the products outside the course of his or her business or trade). All products that you order are for your own private and domestic use and are not for resale, and you confirm and agree not to use any products for commercial, business or re-sale purposes.
By placing an order you are are subject to the following terms and conditions. The description of the goods and prices are set out on the product pages. Once we accept your order, you shall pay the price for the goods and delivery costs specified in your cart. Orders shall be accepted once payment is taken from your credit card/debit card.
We will use our reasonable endeavours to deliver goods as quickly as possible. However we will not be held liable for slow delivery of goods caused by circumstances beyond our reasonable control. We shall attempt to deliver the goods to the address you specify. You are responsible for making arrangements to receive the goods. It is important that the address supplied by you is accurate.
Ownership of the products will pass to you when we have received full payment for all sums due, including delivery charges, in respect of the products. The products will be at your risk from the time of delivery.
At the time of supply, any product purchased by you will be of satisfactory quality, free from material defects and reasonably fit for all the purposes for which products of the kind are commonly supplied. However, we are not liable for, and any warranties express or implied do not apply to, any defect in the product arising from fair wear and tear, failure by you to follow specific care instructions, wilful damage, abnormal storage, accident, negligence by you or any third party or any alteration or repair made by you or a third party.
We have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity.
Our liability for losses you suffer as a result of us breaching these terms and conditions is strictly limited to the purchase price of the goods you purchased from us. The above does not exclude or limit in any way our liability: (a) for death or personal injury caused by our negligence; (b) under section 2(3) of the Consumer Protection Act 1987 or for breach of the terms implied by sections 12 to 15 of the Sale of Goods Act 1979; (c) for fraud or fraudulent misrepresentation; or (d) for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by events outside our reasonable control. Such events may include, but are not limited to, strikes, industrial action; civil commotion, riot, invasion, actual or threatened terrorist attack, war, threat or preparation for war, fire, storm, flood, explosion, other natural disasters , or the impossibility of the use of public or private transport or telecommunications networks; the acts, decrees, legislation, regulations or restrictions of any government. Our performance under any contract is deemed to be suspended for the period that the event outside our control continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to find a solution by which our obligations under the contract may be performed.
Any contracts entered into between you and us shall be governed by English law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.
protect your personal data and comply with the General Data Protection Regulation (GDPR) which is the EU regulation aimed at protecting the personal data of all EU and UK citizens.
Vouchers and eGift cards
Vouchers and eGift cards can only be use on www.emmahunterjewellery.com. There are no cash alternatives. Change will not be given.
When purchasing an eGiftc, you will have the opportunity to provide a personalised message to be delivered to the recipient.
You are solely responsible for any message you ask us to include with your eGift card. We reserve the right to refuse to deliver any message submitted by you if, in our sole discretion, your message is, or is likely to be, considered by any person to be defamatory, offensive, obscene, abusive, hateful, threatening, discriminatory, inflammatory, harmful, sexually explicit, deceptive, fraudulent, infringing of intellectual property rights or in any way unlawful.
If we reject your message for any reason, we reserve the right in our sole discretion to cancel your order and refund any payments you have made. If we send your order without your message, you will not be entitled to cancel your order by virtue of our decision not to send the message.